Pricing and arrangement Clear before you start.

The smallest customers start at SEK 79,000 a year. What your own arrangement comes to depends on which parts of Supportifier you need, your volumes and the work on rollout and connections, so we quote separately.

Short answer

Supportifier starts at SEK 79,000 a year for the smallest customers. Every arrangement is quoted separately, because the price is built from three parts: platform and operation based on agreed scope and volume, rollout and knowledge work as a one-off effort, and any integrations with ongoing responsibility. The service is invoiced annually in advance, and the ambition is a price that pays for itself in the first year. You get price, limits and terms in writing before you decide.

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01

From SEK 79,000 a year.

That is where the smallest customers start. We keep the price down deliberately: we want to be fast and efficient enough that the service can pay for itself in the first year. What your own arrangement costs depends on channels, volume and how much rollout and integration work is included, so it is quoted separately.

02

Three parts to keep separate.

A useful pricing basis shows what you pay for at the start and what recurs.

Platform and operation
Which channels and features are included, how volume and AI usage are counted and how any excess volume is handled.
Rollout and knowledge work
Which sources we work with, how the review is done and what is included in the launch.
Integrations and ongoing responsibility
Which connections are to be built or used and what is included in maintenance and improvements.
03

Bring what you already know.

An approximate ticket volume, the number of agents, your most important channels and the names of the systems support uses are enough as a starting point for a first conversation. You do not need a finished requirements specification.

04

Start smaller when that is right.

A limited flow can be a better first step than a large system replacement. The knowledge analysis is a separate way to examine the material before you decide on the next step. Scope, delivery and price for the analysis are agreed in advance.

05

Common questions

What does Supportifier cost?

The smallest customers start at SEK 79,000 a year. What your own arrangement costs depends on which channels you use, your ticket volume and how much rollout and integration work is included, so every arrangement is quoted separately. An arrangement has three parts: platform and operation, rollout and knowledge work, and any integrations. You get a written arrangement with price, volume limits and terms before you decide, after a first conversation about your customer service.

Is there a setup fee?

The rollout, meaning the knowledge work and the setup of the first flow, is a one-off effort specified separately from the recurring platform fee. Its size depends on how many sources we work with and how much review is needed. A limited first step keeps it down.

Do we pay per ticket or per user?

Platform and operation are priced on agreed scope and volume: which channels are included and how many tickets and AI answers are counted. How volume is measured and how any excess volume is handled is stated in your arrangement, so there are no surprises on the invoice.

How is the service invoiced and how long is the contract?

The service is invoiced annually in advance, by invoice or card. Contract term and notice period are stated in the agreement. At the end of the contract you can request an export of your content, such as tickets, knowledge base and articles, since it remains yours.

Next step

Start from your everyday work.

Tell us which question takes time today. We go through what a first step could look like.

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A clear first step beats a big promise.

See how the knowledge work, the review and the first channel fit together.

How the rollout works
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